Referral Pro LLC operates a referral rewards platform that connects customers with local service businesses. Businesses subscribe to run a referral program. Customers refer people to those businesses and earn cash rewards, paid to their own bank account, once the referred job is completed.
Referral Pro uses Stripe for all payments. Here is exactly how it works
Businesses subscribe through our web portal and are billed recurringly by card through Stripe.
When a business accepts a referral, the reward amount is charged to the card on file and held. It is not yet available to the referring customer.
Each customer who signs up is issued a Stripe connected account. Held rewards appear as pending against that account.
When the business confirms that the referred job was completed, the reward becomes an available balance on the customer's connected account.
Customers link their own bank account through Plaid for verification. Stripe then pays the available balance to that account by ACH, typically within 2 to 5 business days.
Referral Pro does not take custody of customer funds and does not process card payments on behalf of its connected accounts. Balances are held by Stripe on the customer's own connected account.