Intro:
At The Referral Pro LLC, you’re in control of your data. This page explains how to delete your Referral Pro account and what happens to your information when you do.
Option 1: Delete your account in the app (fastest)
Open the Referral Pro app and sign in.
Open the menu.
Tap Delete Account.
Confirm that you want to permanently delete your account.
Your account is deleted right away and you’ll be signed out.
Option 2: Request deletion by email
If you can’t access the app, email us at support@thereferralpro.com from the email address linked to your account, with the subject line “Delete My Account”. Include your full name and the phone number on your account, if you have one. We may ask you to verify your identity before we delete anything. We’ll confirm your request and process it within 30 days.
What gets deleted
Your profile: name, email address, phone number and profile photo
Your login access and saved sign-in details
Your favorite companies and referral code usage history
Push notification tokens for your devices
Company accounts: your business information, subscription records, and every employee account created under your company
What we may keep, and for how long
Payment and payout records: kept for up to 7 years where the law requires it for tax, accounting and fraud-prevention purposes. Payments and bank connections are handled by our partners Stripe and Plaid, who keep data under their own privacy policies.
Referrals and messages with other users: these may stay visible to the other people involved in that referral.
Backups: deleted data may stay in secure backups for up to 90 days, then it’s permanently removed.
Subscriptions
Deleting your account doesn’t cancel a subscription bought through Google Play or the App Store. Cancel it first:
Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions
iPhone: Settings → your name → Subscriptions
Questions?
Contact us at support@thereferralpro.com.
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